Privacy Guidelines
This Privacy Policy explains how CoreDigit Solutions collects, handles, processes, and protects operational databases and customer logs generated inside your restaurant billing terminal.
Information We Collect
To provide stable, real-time restaurant POS sync and billing automation, TrackThali processes specific operational datasets:
Account & Setup Details
Your name, restaurant name, email, active phone number, and physical office addresses.
Menu & Inventory Records
Dishes, recipe configurations, pricing charts, category lists, and stock levels.
Transaction & KOT Data
Order details, table mappings, payment status, supervisor discount codes, and void logs.
Takeaway Customer Data
Diner names, contact phone numbers, and delivery addresses logged by your waiters for delivery fulfillment.
How We Use Information
CoreDigit Solutions utilizes your business datasets strictly to ensure uninterrupted, robust POS terminals and platform improvement:
- 1Syncing tables, order states, and kitchen queue screens (KDS) across restaurant local networks.
- 2Processing subscription renewals, license validations, and automated billing invoices.
- 3Logging supervisor actions (voids, custom discounts, and cancellations) to prevent internal inventory theft.
- 4Sending order status notifications, loyalty progress alerts, and automatic SMS receipt triggers to end-diners.
- 5Analyzing peak hours, top-selling categories, and average order values to generate your morning business brief.
Data Security Protocols
TrackThali prioritizes the absolute security of your transactions and business data. Our defenses include:
Database Isolation
Multi-tenant architecture isolating restaurant configurations and customer logs.
Encrypted Bypass Codes
Supervisor override credentials and API sync tokens encrypted in client caches.
Continuous Backups
Secure cloud snapshots synced automatically to avoid order data loss during power cuts.
Third-Party Integrations
TrackThali connects with verified third-party utilities to power restaurant terminals. These include:
Payment Gateways
UPI, card swipe terminals, and QR billing integration. We do not store credit card raw keys.
Notification Channels
SMS and WhatsApp automated transactional receipt utilities.
Hardware Printers
Thermal SDK printer integrations. Cache files containing ticket layouts stay strictly inside your local device storage.
Data Ownership Guarantee
We firmly believe your restaurant metrics belong to you. TrackThali acts strictly as a **data processor** of your database under your sole command:
Governing Law & Inquiries
CoreDigit Solutions operates strictly under Indian Data Security regulations. Any legal interpretations shall be settled inside courts located in Surat, Gujarat, India.
Support & Privacy Officer
CoreDigit Solutions — Surat, Gujarat 395006